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Banks encourage customers to adopt digital channels

Deposit Money Banks (DMBs) have advised their customers to use alternative digital channels for their transactions.

Ecobank Nigeria Limited, Wema Bank Plc and Access Bank Plc have all reiterated the need for their customers to embrace digital platforms.

This followed the outbreak of the COVID-19 pandemic, causing a lot of anxiety globally including Nigeria.

Customers of Ecobank have been encouraged by the Bank to utilize its digital self-service solutions, including Ecobank Mobile App, Ecobank Online, EcobankPay, Ecobank OmniPlus, OmniLite and the RapidTransfer App without having to visit branches. This is as part of efforts to ensure social distancing which will help curtail the spread of Coronavirus.

According to the bank, customers can “Bank from anywhere” by  utilizing digital solutions to easily access their bank accounts, make payments, transfer funds, process salaries, and carry out other ancillary banking transactions from the comfort of their homes and offices without visiting branches. The Bank advised that its branches remain open and available to customers who choose to visit to carry out their transactions.  The Bank emphasized that its branches are equipped with all prescribed preventative measures.

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