UK’s Royal Mail CEO Resigns After Delivery Failures

The boss of Royal Mail is set to leave his post after lawmakers criticised the former state monopoly’s performance, which has been hit by mass strikes.

Chief executive Simon Thompson is in advanced talks to leave one of Britain’s largest private-sector companies after a turbulent two years at the helm, it said.

Royal Mail parent International Distributions Services could confirm his departure this week, Sky added.

It comes after UK lawmakers in March concluded that Royal Mail has “systemically failed” to meet its postal-delivery requirement.

The company is obliged to deliver letters six days a week across Britain in a one-price-goes-anywhere postal service.

Set up more than 500 years ago, Royal Mail has experienced much turbulence since its privatisation in 2013.

It was boosted during the pandemic lockdowns by a high volume of parcel orders but this has since fallen sharply.
The company has meanwhile been blighted by recent industrial action with thousands of workers protesting over wages failing to keep pace with soaring inflation.

Royal Mail finally agreed to a deal with union bosses in April, which includes a 10-per cent pay rise for staff over three years.

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